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Nails Today II Policies

An Outstanding Experience

At our Nail Salon, we thrive on providing each and every client who walks through the doors the best possible service we can offer. That’s why we have some basic policies in place to ensure everyone enjoys their Nails Today II experience. They’re not rules, they’re just some general things to keep in mind to make sure your experience with us goes as smoothly as possible.

Policies: Policies

Late Arrivals

Inform Us in Advance

We understand that due to your busy schedule, you may find yourself running late. If you think you are going to be late, please call and let us know. If you are more than 15 minutes late, your appointment may be reopened or given away to another client. If we keep the appointment for you, we may not be able to complete the full service you booked.

Policies: Late Arrivals

Need to Cancel?

We understand that emergencies happen. That’s why we try to be as flexible as possible when it comes to cancelling appointments. If you need to cancel your appointment, we simply ask that you notify us of any cancellations or reschedulings at least 24 hours prior to the appointment. If the booking was made on the same day, notify us at least 3 hours prior. If you cancel your appointment, we’ll do our best to set up a better slot for you, no questions asked.

Policies: Cancellations

Right to Refuse Service

Our salon staff has the right to refuse service to anyone behaving improperly, intoxicated or if their state of health may influence the effects of the service.

Policies: Cancellations

Service Guarantee

Your satisfaction is our highest priority. If you are not completely contented, please let us know during your treatment or within 24 hours after your service has been performed. We are committed to making any needed corrections. However, we do have a no-refund policy.

Policies: Cancellations
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